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 Support     October 20, 2014  
RiDATA Product Support
 
 FAQ

List of FAQs (Frequently Asked Questions) sorted by product category.
 

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 Compatibility Charts

Would like to know devise compatibility of our products? Please check the updated compatibility chart here.

Go to Compatibility Charts
 Downloads

Drive, application, recovery software, etc.
Downloadable packages are also sorted by product category.

Go to Downloads
 RMA

If you encounter defective RiDATA product, here is the detail information of our RMA process, policy and application. 

Go to RMA
  Contact Us

Cannot find answers to resolve the technical difficulties? Please contact us through our online inquiry form. We are happy to assist you in any product inquries and technical support questions!
 
RiDATA Headlines
RiDATA M-DISC is the answer for a "Permanent" optical storage solution
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RiDATA Magic Silver DVD-R 16X is now unveiled. 
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RiDATA SDHC 3.0 UHS-I, a new standard of SD Card is now available. 
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Featured Product

RiDATA BD-R DL 4X

RiDATA Blu-Ray recordable disc now features "DOUBLE LAYER" technology, up to 50GB of storage capacity -- more than 10 times the storage capacity of a traditional DVD.
 
 
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